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AI Automation

Intelligent automation with AI agents, chatbots & ML workflows.

We build AI that actually ships — not demos. From RAG pipelines that cut support load by 60% to autonomous agents that handle real workflows, our AI engineering is grounded in production reality: evaluation harnesses, guardrails, cost controls, and observability on every prompt. We integrate with OpenAI, Anthropic, open models, and your existing stack.

Python OpenAI Anthropic LangChain LlamaIndex pgvector FastAPI Redis
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Softcracy AI
online · gpt-4o
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How do I reduce support tickets by 60%?
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I can build a RAG pipeline over your docs. It cites sources, handles 24/7 queries, and escalates to humans when unsure. Want a prototype?
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Yes — deploy it to our helpdesk.
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✅ Deployed. RAG index built on 1,248 docs. Avg latency 420ms. Support load cut by 62% in 7 days.
RAG live 420ms p50 -62% tickets guardrails on

01 What we build

Everything below is delivered by senior engineers — no juniors on your budget, no outsourcing to unnamed teams. Pick the scope you need; we'll flex to it.

01 AI Chatbots & Assistants

Conversational AI with tool-use, guardrails, and human handoff — deployed in your product.

02 RAG Pipelines

Retrieval-augmented generation over your docs, tickets, or knowledge base with citations.

03 Workflow Automation

LLM-powered agents that execute multi-step tasks across your tools & APIs.

04 Custom LLM Solutions

Fine-tuning, LoRA, and prompt pipelines tuned to your domain & data.

05 AI Search & Classification

Semantic search, embeddings, and intelligent routing over large corpora.

06 AI Model Gateway

Unified gateway across OpenAI / Anthropic / open models with cost & latency control.

02 How we ship

No black boxes. A proven, transparent workflow from idea to production — mission-control precision.

STEP 01

Feasibility

Use-case audit, data review, build-vs-buy, and ROI modeling.

STEP 02

Prototype

Working RAG / agent prototype evaluated against real queries.

STEP 03

Productionize

Guardrails, evals, observability, cost limits, and CI for prompts.

STEP 04

Scale & Tune

A/B testing, fine-tuning, and continuous evaluation in production.

03 What you get

Concrete deliverables, handed over in your Git repo with full commit history. You own everything — code, designs, and IP — 100%.

  • ✓ Deployed AI service with REST/GraphQL API
  • ✓ Evaluation harness & golden test set
  • ✓ Guardrails & cost controls
  • ✓ Monitoring dashboard (latency, cost, quality)
  • ✓ Source code & prompt library
  • ✓ Handover docs + team training

04 Why Softcracy

We're an engineering-first company — registered as Softcracy Solutions Private Limited (CIN U72900BR2021PTC055086). Real accountability, real governance, and a real legal entity behind every project.

  • ✓ Senior engineers only — no juniors on your budget
  • ✓ AI-first, cloud-native architecture from commit one
  • ✓ You own 100% of the code, designs, and IP
  • ✓ Milestone-based or monthly retainer — flex to your stage
  • ✓ Private Limited company — legal accountability, not just promises